Questions before you rent.
These answers cover new rentals. Current tenants should check their signed agreement or contact us.
When can I access my unit?
Tenants have access 24 hours a day, 7 days a week. Office/contact hours are Monday–Friday, 9 AM–5 PM, Central time. Before your first move-in, staff will confirm your unit assignment and access instructions.
What features does the facility have?
Just Store It has drive-up units, cameras, and facility lighting at 1600 Robertson Road in Moberly. See the Facility page for current photographs and directions.
What do the Was and Now prices mean?
Was is the regular monthly rate. Now online is the online monthly rate with 10% off.
How do I request a unit online?
Choose an available size and follow its Storeganise request link. Submitting a request does not complete your rental. Staff will confirm the rental and arrange payment with you.
What should I do before moving in?
Choose a size and your preferred move-in date, then send your request. Staff will confirm the unit, agreement, payment arrangements, and access instructions. Wait for that confirmation before bringing your belongings. Measure large items and leave space to reach anything you will need later.
What if the size I want is sold out?
Use Ask about next to that size to send an inquiry with the size already selected. You can also clear the available-only filter to compare every listed size. An inquiry does not hold a unit or guarantee future availability.
Is there a deposit or admin fee?
There is no security deposit. A one-time $25 admin fee is additional to your monthly rent.
When is rent due?
Monthly rent is due on the 1st. If you move in partway through a month, your first month's rent is prorated. We'll confirm your first payment with you before the rental is finalized.
How much notice do I need to give before moving out?
Give us 30 days' written notice. Rent is not partially refunded if you move out before the end of the month. Contact us when you know your move-out date so we can explain the next steps.
Do you sell insurance for stored belongings?
We don't sell storage insurance. Ask your insurance provider about coverage for the items you plan to store.
What if I'm not sure which size I need?
Compare the sizes with your largest furniture and the boxes you plan to store. Leave room for items that won't stack and anything you need to reach later. Send us your list if you'd like help choosing.
How do I access my existing account?
Use Tenant login at the top of any page to open your account. Contact us if you need help signing in or have a question about your agreement.